Help center

How can we help?

Answers to the common questions about PlanGent. Can’t find yours? Write to us.

Getting started

How do I get an account?

PlanGent is in private beta. Request access; we send an invite code with free credits. Sign up with the code, then sign in with email or Google, Microsoft or LinkedIn.

What does a first project look like?

Start a new project, attach the BOQs, the layout plan, the drawings and the contract, and say in a line what the project is. PlanGent reads everything, sums up the scope, asks how you want it shaped, then builds the baseline.

How long does a baseline take?

Reading and questions take a few minutes of your time. Building, scheduling and the DCMA check take seconds once the decisions are made.

Your files

Which files can I upload?

BOQs in Excel, the villa or plot list, layout plans, drawings and the contract or project rules. Files go straight from your browser to private storage. The size per file depends on your plan: 5 MB on Free, 50 MB on Basic, 250 MB on Pro, 1 GB on Premium. PDFs, images and Excel are read today; CAD and BIM formats are being added.

Do I need to rename or reformat anything?

No. Upload what the requester sent. If a file name does not say which villa model a BOQ belongs to, PlanGent asks.

Where are my files kept?

In a private storage folder for your account and project, in the EU. Only you can open them. See Security.

Outputs

What do I get?

A Primavera P6 program (.xer), the BOQ-to-activity mapping workbook and the DCMA 14-point report. More outputs follow for higher plans.

Can I change something and rebuild?

Yes. Tell PlanGent what to change in the chat (a date, a split, the soft logic) and ask it to rebuild. Each build is a new revision.

Is the XER ready to submit?

It is built to pass the DCMA 14-point assessment, but AI can make mistakes. Open it in your own P6, review it, and submit only what you have checked.

Credits and plans

What uses credits?

The work PlanGent does: reading, mapping, building and checking. A full housing baseline uses about 300 credits; a short question uses a few.

Where do I see my balance?

At the bottom of the sidebar in the app.

What happens when I run out?

PlanGent stops before starting new work. Contact us during the beta for more credits; see Pricing for plans.

Still stuck?

Email support@plangentai.com with the project name.