Usage Policy

Effective 13 October 2026

In short

  • Use PlanGent for real planning work, lawfully, with files you are allowed to share.
  • Do not attack, overload, copy or get around PlanGent, and do not try to reach other users’ data.
  • Do not present an output as checked by a professional when no one has checked it.

This policy applies to everyone who uses PlanGent and is part of our Terms of Service. It keeps the Service safe, fair and reliable for every planner who depends on it.

1. Use PlanGent lawfully

  • Do not use PlanGent to break the law, including procurement, competition, sanctions, export-control or data-protection law.
  • Do not use PlanGent to prepare fraudulent claims, falsified progress or programs designed to mislead a client, task owner or court.

2. Respect other people’s data and rights

  • Upload only documents you have the right to share, under your contract and any confidentiality agreement.
  • Do not upload personal information that PlanGent does not need, such as workers’ identity documents or medical records.
  • Do not upload material that infringes someone else’s intellectual property.

3. Keep the Service secure

  • Do not try to access other users’ accounts, projects or files, or to bypass authentication, invite codes, credit limits or rate limits.
  • Do not upload malware or files built to exploit the software that reads them.
  • Do not overload the Service, scrape it, or use automated access except through features we provide for it.
  • Found a vulnerability? Report it under our Responsible Disclosure policy instead of testing it on live data.

4. Use outputs honestly

  • Review outputs before you rely on them. Do not present an unchecked output as reviewed by a qualified planner or engineer.
  • Do not use PlanGent to extract its prompts, activity libraries or method in order to build a competing product.
  • Do not resell access to PlanGent or share one account between several people.

5. Enforcement

If we find a breach, we may warn you, limit features, suspend or close the account, and where the law requires, report it. We will act in proportion to the breach and, where we can, explain why.

6. Report misuse

Write to security@plangentai.com with what you saw. We look at every report.